FAQs

Me Wellness & Med Spa

Have a wellness and spa-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • 1. Can Heather be my primary care provider (PCP)?

    No. While I offer comprehensive functional medicine and wellness services, I do not function as a primary care provider. You will still need a PCP for routine screenings, annual exams, urgent needs, and insurance-based care.
  • 2. Do you accept insurance?

    I do not bill insurance directly. However, I can provide you with the appropriate codes and documentation so you can submit for potential reimbursement through your insurance or HSA/FSA benefits, depending on your plan.
  • 3. Do you offer financing?

    Yes — I offer financing through Cherry. This allows you to split your payments into manageable monthly plans so you can begin your wellness or aesthetic treatments right away.
  • 4. What is your cancellation policy?

    We send an email reminder 48 hours before your appointment. Please cancel or reschedule at least 48 hours in advance. Cancellations within 24 hours or failure to show for an appointment will incur a fee. Our Fort Collins medspa maintains this policy to respect everyone’s time and ensure availability for all clients.
  • 5. What is functional medicine, and how is it different from traditional care?

    Functional medicine looks at the whole picture — hormones, gut health, stress, sleep, nutrition, and lifestyle — to find the root causes of your symptoms. Instead of quick fixes, you receive personalized strategies that support long-term healing and sustainable energy, mood, and vitality.
  • 6. What symptoms can hormone replacement therapy (HRT/TRT) help with?

    HRT/TRT can support improvements in: low energy or stamina, mood swings or irritability, sleep disturbances, weight changes, low libido, hot flashes or night sweats, and brain fog or mental fatigue. Your plan is customized based on comprehensive lab testing and your unique goals.
  • 7. Are SkinPen microneedling results natural-looking?

    Yes — SkinPen stimulates your own collagen and elastin. The result is a smoother, firmer, healthier complexion without looking “done.” It’s ideal for fine lines, texture, acne scars, and overall skin rejuvenation.
  • 8. How do Botox and fillers work, and will the results look natural?

    Botox softens lines by relaxing specific facial muscles. Fillers restore subtle volume, contour, and structure. Your results are intentionally natural, balanced, and tailored to your features — never frozen or overdone.
  • 9. How does medical weight loss work, and is a GLP (like Semaglutide or Titzepatide) right for me?

    We take a root-cause approach that supports metabolism, hormones, blood sugar, stress, and gut health. GLP's Semaglutide may help reduce cravings, improve fullness, and support sustainable weight loss. We’ll review your health history and labs to determine the right plan for you.
  • 10. Do you offer free consultations? What can I expect during one?

    Yes — I offer complimentary consultations for hormones, weight loss, and skincare. In this visit, we discuss your symptoms, goals, and history, and outline clear next steps. You’ll leave with clarity, direction, and a personalized recommendation.Yes — I offer complimentary consultations for hormones, weight loss, and skincare. In this visit, we discuss your symptoms, goals, and history, and outline clear next steps. You’ll leave with clarity, direction, and a personalized recommendation.